All Systems Operational
Engage Digital Operational
Source Synchronization Operational
Messenger synchronization Operational
Facebook page synchronization Operational
X/Twitter synchronization Operational
Chat synchronization Operational
Email synchronization Operational
Mobile Messaging synchronization Operational
Whatsapp synchronization Operational
Instagram synchronization Operational
Other synchronization issues Operational
Engage Communities Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 9, 2025

No incidents reported today.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Engage Communities DNS change
Completed - The scheduled maintenance has been completed.
Feb 5, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 11:00 CET
Scheduled - The maintenance that was planned on January 27th 2025 is postponed to February 5th 2025.

On February 5th 2025, RingCentral will switch the DNS for the Engage Communities applications on European hosting.


Maintenance Window:

February 5th, 2025 at 11:00 AM CET - February 5th, 2025 at 12:00 AM CET (1 hour)


Expected Impact:

Engage Communities applications IP addressess will change to 95.131.136.70.

If you have questions or concerns in advance of this event, please contact our Customer Support department at: support.engagedigital@ringcentral.com


Thank you,

RingCentral Engage Digital Team.
Jan 29, 16:34 CET
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025
Engage Communities DNS change
Completed - The scheduled maintenance has been completed.
Jan 27, 12:26 CET
Update - The maintenance is postponed a later date, we will keep you informed as soon as we have more information.
Jan 27, 12:26 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 11:00 CET
Scheduled - On January 27th 2025, RingCentral will switch the DNS for the Engage Communities applications on European hosting.


Maintenance Window:

January 27th, 2025 at 11:00 AM CET - January 27th, 2025 at 12:00 AM CET (1 hour)


Expected Impact:

Engage Communities applications IP addressess will change to 95.131.136.70.

If you have questions or concerns in advance of this event, please contact our Customer Support department at: support.engagedigital@ringcentral.com


Thank you,

RingCentral Engage Digital Team.
Dec 20, 17:19 CET
Jan 26, 2025

No incidents reported.

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