RingCentral Engage Digital Status

All Systems Operational

Engage Digital Operational

Source Synchronization Operational

Messenger synchronization Operational

Facebook page synchronization Operational

X/Twitter synchronization Operational

Chat synchronization Operational

Email synchronization Operational

Mobile Messaging synchronization Operational

Whatsapp synchronization Operational

Instagram synchronization Operational

Other synchronization issues Operational

Engage Communities Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 12, 2024

No incidents reported today.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

Engage Communities database maintenance

Completed - The scheduled maintenance has been completed.
Dec 3, 08:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 00:00 CET

Scheduled - On December 3rd 2024, RingCentral will perform a maintenance on Engage Communities applications databases on European hosting.

Maintenance Window:

December 3rd, 2024 at 00:00 - December 3rd, 2024 at 08:00 (8 hours)

Expected Impact:

Engage Communities will be in maintenance mode for the entire night.

If you have questions or concerns in advance of this event, please contact our Customer Support department at: support.engagedigital@ringcentral.com

Thank you,

RingCentral Engage Digital Team.
Dec 2, 17:51 CET

Dec 2, 2024

Engage Communities maintenance

Completed - The scheduled maintenance has been completed.
Dec 2, 17:36 CET

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 2, 17:35 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 17:00 CET

Scheduled - On the last week of November 2024, RingCentral will perform an infrastructure maintenance on Engage Communities applications on European hosting.

Maintenance Window:
November 25th, 2024 - November 29th, 2024 (1 hour)

Expected Impact:

Engage Communities will be in maintenance mode for roughly an hour within the maintenance window (please note that the maintenance will be done during the day).

If you have questions or concerns in advance of this event, please contact our Customer Support department at: support.engagedigital@ringcentral.com

Thank you,

RingCentral Engage Digital Team
Nov 26, 16:49 CET

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.