All Systems Operational
Engage Digital Operational
Source Synchronization Operational
Messenger synchronization Operational
Facebook page synchronization Operational
X/Twitter synchronization Operational
Chat synchronization Operational
Email synchronization Operational
Mobile Messaging synchronization Operational
Whatsapp synchronization Operational
Instagram synchronization Operational
Other synchronization issues Operational
Engage Communities Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Engage Communities DNS change Jan 27, 2025 11:00-12:00 CET
On January 27th 2025, RingCentral will switch the DNS for the Engage Communities applications on European hosting.


Maintenance Window:

January 27th, 2025 at 11:00 AM CET - January 27th, 2025 at 12:00 AM CET (1 hour)


Expected Impact:

Engage Communities applications IP addressess will change to 95.131.136.70.

If you have questions or concerns in advance of this event, please contact our Customer Support department at: support.engagedigital@ringcentral.com


Thank you,

RingCentral Engage Digital Team.

Posted on Dec 20, 2024 - 17:19 CET
Past Incidents
Jan 24, 2025

No incidents reported today.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025
Completed - The scheduled maintenance has been completed.
Jan 13, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 22:00 CET
Scheduled - On January 13th 2025, RingCentral will perform a maintenance on Engage Communities applications databases on European hosting.


Maintenance Window:

January 13th, 2025 at 10:00 PM CET - January 13th, 2025 at 11:00 PM CET (1 hour)


Expected Impact:

Engage Communities will be in maintenance mode for the entire night.

If you have questions or concerns in advance of this event, please contact our Customer Support department at: support.engagedigital@ringcentral.com


Thank you,

RingCentral Engage Digital Team.

Dec 20, 17:08 CET
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.