RingCentral Engage Digital Status

All Systems Operational

Engage Digital Operational

Source Synchronization Operational

Messenger synchronization Operational

Facebook page synchronization Operational

X/Twitter synchronization Operational

Chat synchronization Operational

Email synchronization Operational

Mobile Messaging synchronization Operational

Whatsapp synchronization Operational

Instagram synchronization Operational

Other synchronization issues Operational

Engage Communities Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2024

Issue on Facebook channels

Resolved - Our engineering team confirmed that synchronization has resumed on all Facebook channels.
If you're experiencing any issue, please report it to our Support team.
Apr 25, 14:38 CEST

Monitoring - Meta informed that the issue is resolved on their end.
Our teams are monitoring the situation to ensure all Facebook channels are now working properly.
Apr 25, 14:06 CEST

Identified - Meta has reported an incident affection the synchronization of inbound messages on Facebook channels. Their engineering team is actively working to resolve the situation.
More info on Meta's status page: https://metastatus.com/graph-api

If you're experiencing issues on your Facebook channels, please reach out to our Support team.
Apr 25, 10:16 CEST

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.